We specialize in mystical home decor and unique apparel, including tapestries, pillows, snuggle cloaks, mouse pads, and more. Each item is inspired by medieval art, esoteric symbols, and mystical themes.
Frequently Asked Questions
General Information
What products do you offer?
Do you ship internationally?
Yes, we ship worldwide. Shipping costs and delivery times vary depending on your location.
Do you offer custom designs?
Yes, we can create custom designs for specific items. Please reach out to us with your requirements and we’ll be happy to discuss your project.
Orders and Shipping
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. Use this number to track your order on the shipping carrier’s website.
What is your return policy?
We accept returns within 14 days of delivery in accordance with EU laws. Items must be in their original condition. Please contact our customer service for return instructions.
Customer Support
How can I contact customer service?
You can reach us through our Contact page, or using the chat button on our website. We strive to respond to all inquiries within 24 hours.
What payment methods do you accept?
We accept major credit cards, PayPal, Amazon Pay, Shop Pay, iDeal, and other secure payment methods available during checkout.
Do you offer wholesale or bulk orders?
Yes, we offer wholesale and bulk ordering options. Please contact us for more details.
Product Care and Details
How do I care for my Grim Glitters products?
Care instructions vary by product. Generally, our tapestries and pillows are machine washable on a gentle cycle with cold water. Please refer to the specific product page for detailed care instructions.
What materials are used in your products?
Our products are made from high-quality materials, such as polyester for tapestries and pillows, ensuring durability and vibrant colors.
